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If you have lost a purchase, please post you're issue here, with item(s) that were lost, in-game username, and we will contact you via Private Message or by other means for proof of purchase.

Please keep in mind that we DO NOT refund in-game packages or items that were awarded by the game through regular game play or daily bonus. For more information, please read the Terms of Service.
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Please be patient and and follow the rules.
Please allow us 1 to 2 weeks to get refunds processed before inquiring again.
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User avatar
Posts: 400
Joined: Sat Mar 11, 2017 21:55 PM
In-game Username: UwZerokoolX
Location: United States


Post by UwZerokoolX » Sat Jul 01, 2017 15:46 PM


I purchased a wannacry virus with the BB I purchased, and now the wannacry and BB disapeared. I was hope that you may be so kind to help me recover the lost BB and the virus. Thank you.

In game Username: UwZerokoolX
Lost item(s): 2500 BB minus the wannacry I purchased.
Purchase dat: 30 June 2017
Date item(s) lost: 2 July 2017
Proof of purchase receipt emailed to

Thank you in advance!

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