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undelivered shop.purchase

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If you have lost a purchase, please post you're issue here, with item(s) that were lost, in-game username, and we will contact you via Private Message or by other means for proof of purchase.

Please keep in mind that we DO NOT refund in-game packages or items that were awarded by the game through regular game play or daily bonus. For more information, please read the Terms of Service.
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Please allow us 1 to 2 weeks to get refunds processed before inquiring again.
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Str8edge
New Hacker
Posts: 1
Joined: Sat Jun 23, 2018 15:30 PM
In-game Username: str8edge

undelivered shop.purchase

Post by Str8edge » Sat Jun 23, 2018 15:41 PM

Hello

Today I purchased the Ai remote log deleter with BB and the purchase never came through. My account name is str8edge.if you could either refund the 359BB I spent or even better send me the log deleter I'd appreciate it.

Regards
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IdentityCrisis
Administrator
Posts: 105
Joined: Sat Oct 14, 2017 08:11 AM
In-game Username: IdentityCrisis
Location: United States
Ingame Staff Rank: Admin
Contact:
Contact IdentityCrisis

Re: undelivered shop.purchase

Post by IdentityCrisis » Sun Jun 24, 2018 10:00 AM

Please take a screen shot the contents of your purchase folder and apps folder om your desktop icon and send it in an email to support@m.hackerz.online and give the Staff time to receive the email and check your purchase history. Sorry for the inconvenience. Thanks
IdentityCrisis(Rebellious_Joe)
HO Administration Team & Support Staff
support@hackerz.online
http://www.hackerzonline.com
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