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Lost items due to bug

PLEASE READ BEFORE POSTING!

If you have lost a purchase, please post you're issue here, with item(s) that were lost, in-game username, and we will contact you via Private Message or by other means for proof of purchase.

Please keep in mind that we DO NOT refund in-game packages or items that were awarded by the game through regular game play or daily bonus. For more information, please read the Terms of Service.
Forum rules
Please be patient and and follow the rules.
Please allow us 1 to 2 weeks to get refunds processed before inquiring again.
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Bobinstein
New Hacker
Posts: 3
Joined: Fri Sep 08, 2017 01:00 AM
In-game Username: Bobinstein

Lost items due to bug

Post by Bobinstein » Sun Sep 10, 2017 03:02 AM

Hello,
Username : bobinstein
Lost items: wanna cry virus, ip changer, watchdog, and 10 day pink vip pack.

I also lost a few of the free rep gifts, like name changer when that bug went around making folders disappear. I'm not worried about that so much though.

I will email play store receipts, I would very much appreciate either a bb refund or restoration of the lost items. I really need the ip changer. ..

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TimesOfGaming
Head Moderator
Posts: 219
Joined: Wed Apr 19, 2017 00:01 AM
In-game Username: TimesOfGaming
Location: Lacey, Washington
Ingame Staff Rank: Admin
Contact:

Re: Lost items due to bug

Post by TimesOfGaming » Tue Sep 12, 2017 10:41 AM

Bobinstein wrote:
Sun Sep 10, 2017 03:02 AM
Hello,
Username : bobinstein
Lost items: wanna cry virus, ip changer, watchdog, and 10 day pink vip pack.

I also lost a few of the free rep gifts, like name changer when that bug went around making folders disappear. I'm not worried about that so much though.

I will email play store receipts, I would very much appreciate either a bb refund or restoration of the lost items. I really need the ip changer. ..
Thank you for posting that you are having this issue. I will let the higher ups know!
Head Forums Moderator, Global Moderator ingame chat, and Active

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