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[SOLVED] Can"t connect / Can't verify email

Guests can post here, and this covers game and forums issues.

If you are having issues with registering or verifiying your email, please post your issues here so we can help troubleshoot/fix your issue.

Se você estiver tendo problemas com o registro ou verificando seu e-mail, publique seus problemas aqui para que possamos ajudar a solucionar o problema.

Если у вас возникли проблемы с регистрацией или проверкой электронной почты, отправьте свои вопросы здесь, чтобы мы могли помочь устранить / устранить проблему.
3gJ3H0VA1d7
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can't login into game??

Post by 3gJ3H0VA1d7 » Wed Apr 05, 2017 13:09 PM

I've been trying for an hour too register and even when I did. It tells me the acc doesn't exist and trys to tell me there is maintance going on?

Dirty
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Can't register in-app

Post by Dirty » Wed Apr 05, 2017 13:25 PM

Hey fellows,
If I'm trying to register and make an account into the app, it says :" you r not allowed to do that" or "wrong captcha" and no, the captcha isn't wrong :D

Thanks for the future help.

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krankenwagen
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Re: Register ingame

Post by krankenwagen » Wed Apr 05, 2017 13:27 PM

3gJ3H0VA1d7 wrote:
Wed Apr 05, 2017 13:09 PM
I've been trying for an hour too register and even when I did. It tells me the acc doesn't exist and trys to tell me there is maintance going on?
Alexlepinski wrote:
Wed Apr 05, 2017 12:44 PM
The game telling me I'm not allowed to register help
We are aware of this and are looking into it.
This could be caused by maintainance or server downtime.
Thanks for reporting this.
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krankenwagen
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Re: Can't register in-app

Post by krankenwagen » Wed Apr 05, 2017 13:33 PM

Dirty wrote:
Wed Apr 05, 2017 13:25 PM
Hey fellows,
If I'm trying to register and make an account into the app, it says :" you r not allowed to do that" or "wrong captcha" and no, the captcha isn't wrong :D

Thanks for the future help.
Are you sure the captcha is correct?
We've had users who swore they had the captcha right but we discovered the captcha was wrong.
Do not use uppercase for the captcha, the capitalized letters are to throw off bots.
So don't type "Gr2ASd" but "gr2asd" instead.
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Dirty
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Re: [SOLVED] Can"t connect / Can't verify email

Post by Dirty » Wed Apr 05, 2017 13:40 PM

Thanks for the quick response.
Well the captcha only have four numbers, like "1564" I tried this for over 20 minutes. If the captcha fits, it told me, I'm not allowed to register.

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krankenwagen
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Re: [SOLVED] Can"t connect / Can't verify email

Post by krankenwagen » Wed Apr 05, 2017 13:42 PM

Dirty wrote:
Wed Apr 05, 2017 13:40 PM
Thanks for the quick response.
Well the captcha only have four numbers, like "1564" I tried this for over 20 minutes. If the captcha fits, it told me, I'm not allowed to register.
Can you send a screenshot of the captcha and your answer to it before you hit the button?
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Deathgun6633
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Re: [SOLVED] Can"t connect / Can't verify email

Post by Deathgun6633 » Wed Apr 05, 2017 14:22 PM

To the management

I have been recently experiencing connecting issues
Even when there is no maintenance going on.
What can I do to prevent experiencing such issues in the future .
A reply would be helpful :)

Thank you.

11xthxdoctor
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Re: [SOLVED] Can"t connect / Can't verify email

Post by 11xthxdoctor » Wed Apr 05, 2017 14:36 PM

Just downloaded the game on Android and it can't connect..

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krankenwagen
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Re: [SOLVED] Can"t connect / Can't verify email

Post by krankenwagen » Wed Apr 05, 2017 15:16 PM

11xthxdoctor wrote:
Wed Apr 05, 2017 14:36 PM
Just downloaded the game on Android and it can't connect..
Try updating, there might already be a new update.
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krankenwagen
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Re: [SOLVED] Can"t connect / Can't verify email

Post by krankenwagen » Wed Apr 05, 2017 15:23 PM

Deathgun6633 wrote:
Wed Apr 05, 2017 14:22 PM
To the management

I have been recently experiencing connecting issues
Even when there is no maintenance going on.
What can I do to prevent experiencing such issues in the future .
A reply would be helpful :)

Thank you.
We apologize for the inconvenience.
Because the game is still in development, it is unstable.
Every user accepted to expect unstable service when they registered.
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